Policy Administration System
Policy admin.
Minus the admin.
Genasys is a cloud-based policy administration system for insurers, MGAs and brokers, covering the full policy lifecycle from quote and bind through mid-term adjustments, renewals and cancellations.
Speak to Our Team
The complete policy lifecycle
New business to renewal, in one system.
Manage the full policy lifecycle from quote and bind through mid-term adjustments, renewals and cancellations, with configurable workflows to suit your operation.
- Manage new business, MTAs, cancellations and renewals from a single policy record.
- Build no-code quote-and-bind journeys for wholesale B2B and retail B2C.
- Automate renewals by identifying policies due, applying configured rules and issuing updated documents.
No-code product building
Launch new products in days, not quarters.
Build and adapt insurance products using Genasys’s no-code tools and pre-configured templates. Configure the questions, rules, workflows and documents your products require.
- Dynamic product questions that adapt to the answers given.
- A built-in rating engine to price risk and change rates without developer time.
- Underwriting rules for endorsements, excesses and refer or decline decisions.
Built for complex risk
Configure once for any market.
Configure Genasys around complex products and distribution models, supporting requirements that extend beyond standard policy administration.
- Multi-region requirements: currencies, taxation and languages.
- Flexible insurance models: parametric, micro and embedded insurance.
- Complex pricing and distribution: co-insured products, multi-tier commissions and configurable pricing approaches.
Policy administration for insurers, MGAs and brokers
Genasys is built for the delegated authority market: the insurers who carry the risk, the MGAs who underwrite it on their behalf and the brokers who underwrite under delegated authority. Each runs its policy administration on the same platform, configured to the way it works, and the same platform serves the London Market.
For insurers
Insurers carry the risk, the capital and the regulatory weight. Genasys gives you one policy administration system for the business you write directly and through brokers, alongside the bordereaux from the MGAs writing on your behalf.
- Configure products, rating and rules without a development queue
- Replace a legacy core system in stages, running old and new side by side
- Report across legal entities, individually or consolidated
For MGAs
MGAs underwrite under delegated authority, so every policy has to stay inside the authority given and be accounted for to each capacity provider.
- Risk and paid bordereaux generated and reconciled for each capacity provider
- Multiple carriers, co-insurers and schemes in one system
- New products launched from 350+ pre-configured templates
For brokers with delegated authority
Genasys is for brokers who underwrite and administer business under delegated authority. It is not a broker management system for placing risks with insurers.
- Quote to bind across multiple risks on a single policy
- Customer portals and widgets for online quoting and self-service
- Connect to insurer and MGA systems through open APIs
Six week implementation
This careful planning meant the move away from our legacy tech was smooth and predictable. We are absolutely delighted with what was done then and where our system is now.
George Parrott
Partner, Commercial Insurance, King Price
King Price had outgrown an AS/400 legacy system and needed rule-based automation it could not provide. Its first product on Genasys, an engineering insurance product, was deployed within six weeks.
Read the Case Study
A single view of every customer
Every policy, every interaction, one screen.
Bring policy and customer information together in one view, giving your teams the context they need to manage customer relationships and policy activity more effectively.
- Access customer and policy details from a single view.
- See policy history and associated transactions in context.
- Make mid-term adjustments across multiple risks or covers in a single action.
Documents that fulfil themselves
On-brand documents, generated automatically.
Reduce manual administration with configurable workflows and policy documents generated from policy data, helping teams manage routine tasks more consistently.
- Generate policy documents using configured templates and policy data.
- Automate workflow steps around policy transactions and operational processes.
- Apply consistent processes across new business, adjustments and renewals.
Insights and reporting
Your whole book, in real time.
Turn policy and portfolio data into actionable insight with reporting and dashboards that help teams monitor performance and make informed operational decisions.
- Monitor policy activity and portfolio performance through dashboards.
- Produce commission, claims and insurer bordereaux from the same policy data.
- Use reporting insights to identify trends and support business decisions.
Policy administration software you can trust
Recognised by leading analysts and industry bodies as one of the best insurance technology platforms in the world.
#1 InsurTech
BusinessCloud
2024, 2025 & 2026
Top 50 InsurTechs To Work For
Search Chain
2026
World's Top InsurTechs
CNBC & Statista
2025 & 2026
Technology Champion of the Year André Symes
Insurance Times Tech & Innovation Awards
2025
Technology Standout P&C Claims Systems
Celent
2024
Luminary Award P&C Billing EMEA
Celent
2023
Best Software Provider: Policy Admin
European Insurance Technology Awards
2022
Business Partner of the Year: Tech Supplier
Insurance Times
2022
The policy administration system of choice for the world's most ambitious brands
From scaling MGAs to enterprise carriers transacting hundreds of millions in GWP.
Connect Genasys to your existing systems
With 450+ documented REST API endpoints, Genasys connects with the CRM, finance, data and rating systems your business relies on. Explore our connectivity capabilities to see how open APIs can help you integrate your technology ecosystem and support connected insurance operations.
Frequently Asked Questions
Answers to common questions about policy administration systems and the Genasys PAS platform.
What is a policy administration system, and what does Genasys do?
A policy administration system (PAS) is the core platform that manages the full policy lifecycle. Genasys policy administration handles new business quote-and-bind, mid-term adjustments, renewals, cancellations and document production, and holds a single record for every policy, customer and transaction. It is built for insurers, MGAs and brokers, with no-code product building, dynamic rating, a configurable rules engine and automated workflows. Teams run products end to end without raising a development ticket for every change. Genasys is cloud-based, headquartered in London with offices in South Africa, and has served the insurance industry for nearly 30 years.
How does Genasys handle the full policy lifecycle?
The platform covers quote-and-bind, endorsements and mid-term adjustments, renewals, cancellations, reinstatements and document production. Workflows are configured to automate each step, enforce process adherence and remove manual touchpoints, with a full audit log against every transaction. Renewals can be invited, re-rated and issued automatically based on your rules, and documents are generated from configurable templates in multiple languages and currencies. The same controls apply across policy administration , claims and billing , so the policy record stays connected to everything downstream.
How does Genasys support MGAs and delegated authority?
Genasys is built for delegated authority. It manages capacity, binders and underwriting controls, and produces automated B2B data feeds and bordereaux, which removes the manual spreadsheet reporting that MGAs usually send to carriers. Real-time eventing and 450+ documented API endpoints connect the platform to capacity providers, pricing engines and accounting systems. MGAs launch and scale products quickly while giving capacity providers the data and controls they need to monitor performance.
How quickly can we go live or migrate from a legacy PAS?
Because products are configured rather than custom-built, go-live is faster than legacy alternatives. Genasys deployed a foundational platform for Arma Karma in one week , King Price migrated from legacy technology in six weeks , and Hayes Parsons launched a product in ten days , though larger books naturally take longer. Migration uses structured data import routines and reconciliation checks to keep records accurate. You can phase deployment by product, entity or distribution channel, which lets you move off legacy systems gradually without disrupting live operations.
Explore our policy administration system
Genasys handles new business, MTAs, cancellations and renewals in one cloud-based policy administration system, with the configurability to launch new products in days.
Insurers
MGAs
Brokers