Resources

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BIBA 2026: Key Insights

19 May 2026

BIBA 2026 returned to Manchester Central on 13 and 14 May 2026, and the Genasys team spent both days of BIBA 2026 doing rather more listening than talking. The conference drew more than 9,900 insurance professionals and over 220 exhibitors under the theme Time:To, and a stand at an event that size is less a sales channel than a listening post.

Becky Downing | Genasys Technologies Insurance Software | New COO Announcement

News

Becky Downing joins Genasys as Chief Operating Officer

11 May 2026

Becky Downing, the founder of buzzvault and former COO of By Miles, has joined Genasys as Chief Operating Officer. The appointment is the latest senior addition at the policy administration platform as it expands its international footprint and broadens its client base across insurers, MGAs and brokers.

Glossary

GLOSSARY | What is a Coverholder?

5 May 2026

A coverholder is a company or individual granted authority by a Lloyd's managing agent to bind insurance contracts on its behalf, sitting at the heart of delegated underwriting worldwide.

Genasys | Insurance Claims Management Systems | Policy Admin

Blogs

5 Reasons Modern Claims Management Systems Transform Insurer’s Profitability

21 April 2026

Insurance claims management remains critically underinvested despite record payouts. Explore how modern claims management systems and software are transforming insurer profitability and customer retention.

Blogs

Policy administration is the decision that determines everything else

16 April 2026

Policy administration systems sit at the centre of how an MGA operates. They control how products are configured, how quotes are generated, how policies are bound, how bordereaux are produced and how data flows to capacity providers and regulators.

The Buy Versus Build Debate | 2026 Brings A Third Option

Blogs

The Great Buy Versus Build Debate (And The Killer 3rd Option)

9 April 2026

Insurers have spent decades arguing about core systems. Build or buy. The panels at every conference, the consultants, the procurement teams, all working through the same trade-off. There is a third option that most of these conversations skip past. Configure. For most insurers it is the one that actually makes sense.

Genasys | Insurance Software | Policy Administration | New Board Members

News

Two heavyweights join the Genasys board

7 April 2026

We're pleased to announce that Hugh Hessing and Gavin Routledge have joined Genasys as Non-Executive Directors. Between them, they bring over 60 years of experience across insurance operations, technology transformation, corporate finance and strategic investment. Both appointments come as we establish ourselves as a genuine mid-market alternative to the enterprise policy administration incumbents.

Open Architecture | Connectivity | Genasys | Policy Admin, Claims & Billing

Blogs

Open Architecture Is The $1.1T Key to Insurers’ AI Growth

17 March 2026

Most insurers invest heavily in AI but fail to scale beyond pilots. The missing piece isn't technology - it's open architecture that enables the connectivity AI requires to access fragmented data across legacy systems.

Blogs

10 Surprising Managing General Agent Statistics

16 March 2026

The rise of Managing General Agents is one of the most compelling stories in modern insurance. In under five years the US MGA market has nearly doubled in size, attracted tens of billions in private equity capital and fundamentally changed the relationship between underwriting expertise and carrier balance sheets.

Insurance System Integration | Insurance Software | Genasys

Blogs

Why Disconnected Insurance Systems Drain 87% of IT Budgets

13 February 2026

Disconnected insurance systems silently drain money through rekeying, reconciliation and manual workarounds. The data shows the cost is far greater than most boards realise, and the gap between connected and fragmented firms is widening fast.

AI Insurance Distribution | The New Open Door | Genasys | Insurance Software

Blogs

AI Insurance Distribution: How Brokers Can Win in 2026

12 February 2026

AI-powered apps are quoting and comparing insurance inside ChatGPT. The brokers and MGAs that thrive won’t be those who panic. They’ll be the ones whose infrastructure lets them plug into every new distribution channel.

Paul Cole | Genasys | TinTech London Market | Interview

Blogs

TINtech London Market 2026: Five Important Learnings

9 February 2026

Our Sales Director Paul Cole spent a full day at TINtech London Market 2026 last week. Three hundred and fifty insurance executives packed into 155 Bishopsgate, and by the end of it, Paul had five things written down in his notebook that he reckoned actually mattered